First Nails and Spa in Scottsdale, Arizona

The most complete information about beauty salon "First Nails and Spa" in Scottsdale

Contacts of First Nails and Spa

Address:
8902 East Vía Linda c120, Scottsdale, Arizona 85258

Phone:
+1 480-767-2621

Types:
Beauty salon

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shawna banks

Posted Jun, 16 2019

Worst experience I have ever had at a nail spa. I went in for a manicure/pedicure because it was a convenient location. My first reaction was that the decor leaves a lot to be desired. They advertise a special price ($32) but they don't tell you that's only if you pay cash, otherwise it's $35. My technician Van did a terrible job on both my pedicure and manicure and I had to remind her about the massages. She did them but very halfheartedly with little effort and started pulling my sleeves down onto the cream that had not yet been absorbed on my arms. When I got home and took a better look at my nails I realized she had not touched my cuticles at all and they were in bad shape. I called the salon and asked to speak to the owner but I was told he wasn't in. After a couple of days of calls, I finally spoke with Steve who said he was the owner. He was very rude and not interested in my complaints at all. He grudgingly agreed that I could go back and have my cuticles done, but he would not redo the nail polish even though it would be ruined. The whole experience was a disaster and I am certainly never going to return. There are several very good manicurists in this area - don't waste your money on this one.